Acapela Group / Custom Voices

Custom Voices

Your visual identity is unique. Your voice should be too.

As voice interactions become part of everyday life, a custom AI voice helps brands create stronger connections, reinforce their identity, and deliver a more engaging customer experience. With Acapela Voice Factory, we create exclusive, natural-sounding AI voices tailored to your organization.

Your image looks great. What about its voice?

Create a voice that belongs only to you and becomes instantly recognizable to your users.

For over 30 years, Acapela has combined voice expertise with AI innovation to create distinctive digital voices for transportation, customer service, accessibility, and beyond.

A custom voice helps you:

  • Build a unique vocal identity
  • Strengthen brand recognition
  • Improve the user experience
  • Increase customer trust
  • Differentiate your services

AI Technology, Human Expertise

Creating a meaningful voice is never a one-click process.

We work with you to define the voice, tone, and personality that best represent your brand.
From casting and recording to deployment, every voice is designed to sound natural, authentic, and recognizable.

Responsible Voice AI

From speaker rights and consent to data protection, ethics are embedded throughout our process. We design efficient AI solutions that balance performance, sustainability, and responsible innovation.

More Than a Voice Provider

What makes Acapela different is not only our technology, but also the people behind it. That’s what makes the difference.

As a human-sized company, we provide direct access to experienced voice and AI specialists, a dedicated point of contact, and long-term support throughout your project. We build lasting partnerships based on expertise, responsiveness, and trust.

  • Why Acapela?
    • 30+ years of voice expertise
    • Natural and distinctive AI voices
    • Ethical and responsible AI
    • A human-sized company with dedicated experts
    • Long-term partnership and support

Key Benefits

  • An exclusive voice tailored to your brand
  • Adapted to your industry and content
  • Flexible deployment: on-device, on-premises, in the cloud, or in a sovereign cloud
  • Privacy built in
Creating a voice is not just about technology. It's about designing a voice that authentically reflects your identity and sounds unmistakably yours.

Trusted by Leading Organizations

Explore customer stories and case studies

Custom Voices Gallery

  • Custom voice for BVG, Berlin Public Transport
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  • Custom voice for Transport For London
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  • Custom Voice for Trafikverket, Swedish transport company
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  • Custom voice for Trafikverket, Swedish transport company
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  • Custom voice for Jernbaneverket, Norwegian Transport company
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  • Custom voice for ONCF (Bilingual-Arabic and French)
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Digital custom voice created by Acapela Group will guide London Underground passengers on the Piccadilly line

Read the full story

Passengers to be informed by a unique, recognizable DB voice.

Read the full story

Lost in AI?

Your AI voice deserves genuine consideration. We help you start with the right questions.

Learn more and download our white paper

Contact Us

Your image has a personality. Your voice should too.
Create your personalized AI voice with Acapela Voice Factory and bring your brand identity to life across every interaction.
Let's talk about your project.