Speech solutions are validated for years as the natural answer to provide callers with 24/7 updated information via pleasant online services, for maximum acceptance results, and at a profitable price.
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Business Line : Telecom Applications : IVR Call center & CRM Directory & reverse directory |
As the first multilingual software platform to receive a VoiceXML forum certification, Voxpilot's Open Media Platform has chosen Acapela's speech synthesis to speech enable the range of applications and interactive voice services that can be deployed.
The OMP is an innovating solution for creating and deploying value-added services, including video mail, unified messaging and multimodal applications. The platform allows operators, call centers, integrators and service providers to enrich their vocal services by choosing the new generation of interactive multimedia services.
The OMP provides support for VoIP, SIP, MRCP and 3G and has fully integrated the speech technology functions of Text To Speech and Automatic Speech Recognition, therefore enabling a real dialog interface.
"By including Acapela Telecom High Quality speech synthesis, Voxpilot's Open Media Platform can offer essential text to speech functions inside scalable, and highly cost-effective solutions for the enterprise and carrier markets." says Gilles Meyer, CEO of Voxpilot.
Among Voxpilot's clients are well known names such as Cegetel, France Telecom, Monaco Telecom, Swisscom, Cofiroute and Wind.