Prosodie, an online pluri-media services operator, has selected Acapela High Quality TTS for integration to their solutions to provide vocalization of contextual information to their customers. Prosodie has integrated Acapela HQ TTS to their Vocal Editor Offer. This service allows developers to modify their hosted voice application in realtime through a web based interface. Customers can therefore update their services easily and autonomously. Prosodie has already deployed Acapela High Quality TTS to voice enable the customer bonus program of a large retail network. The service allows customers to dynamically access information concerning the program catalogue or to check out their delivery address details. The processing of this kind of information by the TTS engine has enabled them to automate a certain amount of enquiries and help lower the workload of the Customer Service Center with immediate return on investment. The TTS service is provided in an industrial environment with an ASP 'pay for what you use' model.
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