Company Details

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Latest News

• Acapela Voice Factory performs companies' vocal charter - 07-05-2008
• Try the Infovox inKey experience for Mobile Accessibility anywhere, anytime! - 06-05-2008
• Acapela Multimedia 6.2: 4 new voices and optimised speech result for all voices. - 30-04-2008
• Infovox Desktop new voices - 30-04-2008
• Infovox iVox 1.2 adds new voices and a pronunciation editor - 30-04-2008
• Acapela Group joins the Accessibility Interoperability Alliance (AIA) - 02-04-2008

Quality Policy and Quality Objectives

Acapela Group aims to be highly customer centric in the field of speech interfaces by paying specific attention to :  

• Understanding of the customer needs in terms of products, projects, services, business models and consequently adapt the production tool to meet customer needs.  
   
• Offering a wide range of speech products designed specifically for the strategic target user groups i.e., blind, low vision and speech impaired people, people with reading & learning difficulties, car equipment manufacturers, telecom integrators, multimedia integrators.  
  
  
• Offering superior Text-To-Speech quality compared to its competitors based on technology innovation.
  
  
• Guaranteeing highly responsive services to its customers,
  including :   
  - Quality of sales and administrative contacts.  
  - Deliveries of customers in the expected/announced time frame.   
  - Support of customers, i.e. software integration help, corrections of software, information, pre-sales activities.
  - Consulting and personalized services.

To reach these objectives, Acapela Group defined and implemented a continual improvement system, conform to the requirements of the ISO 9001:2000 standard, based on the increase of customer satisfaction.