Products and Services

Telecom News & References

>> References : Partners & Customers

Acapela Voice Factory performs companies' vocal charter
May 7th, 2008
Acapela speaks up in the Nordic Countries
November 15th, 2007
Customised speech solutions with the Acapela Voice Factory
October 12th, 2007
Acapela integrates Arabic as a standard language across product portfolio
September 4th, 2007
Acapela pays tribute to the spoken word at 3GSM 2007.
January 30th, 2007
Gear2Voice from PineWood Electronics and Acapela makes waiting constructive and enjoyable.
January 14th, 2007
Medical Link Services promotes patient health management through the Acapela text to speech solution.
January 7th, 2007
Acapela speech synthesis gives a voice to NextiraOne clients with Genesys platform.
December 15th, 2006
Wengo launches the world's first online service marketplace, voice-enabled by Acapela.
December 8th, 2006
Healthcare : Natural Touch and Acapela handle calls for the Sud Francilien Hospital Center.
September 15th, 2006

Acapela on the Line

Speech solutions are validated for years as the natural answer to provide callers with 24/7 updated information via pleasant online services, for maximum acceptance results, and at a profitable price.

Call centre and IVR automation, auto attendant, unified communication, email and SMS reading, speech-enabled MMS services, directories, reverse directories or talking web are all benefiting from voice solutions. The telephony industry has widely started its digital web-based convergence revolution, bringing phenomenal new possibilities of services, applications and products and placing voice solutions at the heart of IT convergence.

Much more than fully mastered technological pieces, voice solutions are now outstanding tools, which bridge the gap between voice and data, empowering services and applications with unique personalisation assets and voice brand capability,  strong arguments to differentiate from competition.

Acapela's mission is to assist its partners and customers in deploying value-added services and applications, contributing with speech to ease the information delivery and personalise the content for maximal user satisfaction and optimised return on investment.

Acapela’s vision of interfaces is rooted in natural dialogue: simple, intuitive and accessible to make the most of advanced voice solutions to deliver the right information to the caller, with the most natural media, the Voice.