Acapela gets Integro Networks' Voice Portal talking

Integro Networks, part of the INTEGRO Group, and provider of enterprise communication solutions, has chosen Acapela 's TTS for its Voice Communication Portal solution.

The Voice Communication Portal (VCP) is built on a basic environment, with a reliable and scalable IVR system (ELIX's IVS) and specific unified communication applications that answer the Enterprise market's demands. It provides a unified access to major communication applications (Exchange, Lotus Domino, "Open" message services), to directories or meta-directories, and it perfectly integrates existing systems.

With Acapela 's text-to-speech, combined with voice recognition, Integro Networks offers a complete vocal interface. The users can listen to their e-mails, and the contents of folders such as "tasks", "appointments" and "contacts". They can also be welcomed with their own name, when it is found in the meta-directory, and the sentences or commands recognised by the voice recognition engine can be read by the TTS for user validation.

Integro Networks' VCP is already available in french, english and spanish.